Description
Exam Purpose
Prepare for the ServiceNow Certified System Administrator (CSA) exam with the most comprehensive set of practice questions all built in the latest release!
The CSA exam certifies that you have the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system.
Exam Preparation
Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. It should not be considered as the official study or exam materials and should be only used to practice for the actual mainline exam.
Exam Scope
User Interface & Navigation (20%)
ServiceNow Overview
Lists and Filters
Forms and Templates
Branding
Collaboration (20%)
User Administration
Task Management
Notifications
Reporting
Database Administration (30%)
Data Schema
CMDB
Application/Access Control
Import Sets
Self-Service & Process Automation (20%)
Knowledge Management
Service Catalogue
Workflows/Flow Designer
Introduction to Development (10%)
Scripting
Migration and Integration
Development
Exam Structure
The exam consists of approximately (60) questions. For each question on the examination, there are multiple possible responses. You should review the response options and select the most correct answer to the question.
Multiple Choice (single answer)
For each multiple-choice question on the exam, there are four possible responses. You should review the response options and select the one response most accurately answers the question.
Multiple Select (select all that apply)
For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.
Who this course is for:
- Students preparing for the ServiceNow Certified System Administrator (CSA) Exam
- ServiceNow Admins and other professionals who want to prepare for CSA Exam
- Enroll Now
I am online instructor at Udemy. My passions are: Mobile and Web Development, Entrepreneurship and Management. You can read my full biography on My Udemy Page. Feel free to follow me social media to know more about me and the topics and courses I'm teaching.
